Free Returns Within 30 Days
Free Shipping
Secure Checkout Guarantee
Free Returns Within 30 Days
Free Shipping
Secure Checkout Guarantee
suhgift
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suhgift

Frequently Asked Questions

  • What are the shipping times?

    2-7 days for deliveries to the United States, Canada, Japan, Germany, the United Kingdom, and Australia.

    7-15 days for deliveries to other regions.

    Orders received before 4 PM Eastern Time in the US are shipped the same day, orders received after 4 PM are shipped the next day.

    You will receive a confirmation email with a tracking number once your order has been shipped.

  • Is the shipping free and tracked?

    Yes! Shipping is completely free and comes with tracking so you can keep an eye on your package!

  • Is the discount still active?

    Yes! If you’re reading this, the discount is still active. Order before midnight to receive 40% OFF + FREE shipping!

    (Limit 1 order per customer – while supplies last).

  • What is the 30-day guarantee?

    Every SuhGift® comes with a fantastic 1-year warranty and a 30-day return policy for extra peace of mind.

    If you encounter any issues with your order, please contact our customer service team and we will process a return or replacement of your item.

Difficulty Level Description

Beginner (1 stars):
Suitable for new players, with relatively low puzzle difficulty.
Recommended completion time: 30-120 minutes
Mainly tests the player’s basic observation and logical reasoning abilities.
Relatively rich hint mechanism, allowing for appropriate assistance.
Simple environmental interactions, without frequent need for movement.

Intermediate (2 stars):
Suitable for players with some experience.
Recommended completion time: 120-240 minutes
Moderate puzzle difficulty, requiring comprehensive analysis and creative thinking.
Limited hints, necessitating independent discovery of clues.
More complex environment design, requiring more exploration and movement.

Advanced (3 stars):
Suitable for players with rich puzzle-solving experience.
Recommended completion time: 240-360 minutes
Sophisticated puzzle design, requiring non-linear thinking and highly focused attention.
No hints provided, relying entirely on self-discovery and analysis.
Intricate and complex environment design, challenging the player’s spatial awareness.

Expert (4 stars):
Designed for veteran players as an extreme challenge.
Recommended completion time: Over 360 minutes
Extremely complex puzzle design, requiring exceptional reasoning and creativity.
No hints provided, testing the player’s determination and patience.
Intricately complex environment, filled with traps and hidden mechanisms.